Is Susan Metcalfe Ltd registered for anti-money-laundering supervision?

According to our copy of the HMRC anti-money-laundering supervised-business register, Susan Metcalfe Ltd is registered under reference XYML00000211272. HMRC publishes this register on GOV.UK; always confirm current status against the live register before relying on it.

Does Susan Metcalfe Ltd belong to a redress scheme?

Yes — our records show Susan Metcalfe Ltd is a member of The Property Ombudsman (TPO). A redress scheme gives you a free, independent way to escalate a complaint. By law, UK lettings and estate agents must belong to a government-approved redress scheme.

Where do these facts come from?

Every fact on this page is drawn from an official public register — the HMRC anti-money-laundering supervised-business register, the property redress schemes (TPO and PRS), Propertymark, Safeagent, the Guild of Property Professionals, Companies House and the ICO. AgentGuard does not add any opinion, score or rating of its own about a named agency.

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Official register facts

Is Susan Metcalfe Ltd a registered agent?

Susan Metcalfe Ltd is a estate & letting agent in London. Here's what the official public registers show — the registrations UK law expects a letting or estate agent to hold. These are register facts, not an AgentGuard rating.

Compiled from official public registers · last updated from our register copies 21 July 2026

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Registration checklist

Each line is an independent fact from the register named beneath it. A “–” means we simply hold no record for that register — it is not a judgement about the agent, and registers can lag reality.

HMRC anti-money-laundering registration

Registered with HMRC for anti-money-laundering supervision · reference XYML00000211272. Estate and letting agents that handle client business must be supervised for AML.
Source: HMRC AML supervised-business register (GOV.UK, OGL v3.0)
Property redress scheme

Member of The Property Ombudsman (TPO). A redress scheme gives you a free, independent route to complain if something goes wrong — the protection that matters most to tenants and buyers.
Source: The Property Ombudsman
Client money protection

We hold no client-money-protection membership for this agency in our copy of the register. This can lag the official schemes — if this is your agency, claim your page to confirm your cover.
Source: Client-money-protection scheme requirement (GOV.UK)
Companies House

Registered company 3302496.
Source: Companies House

Questions & answers

Is Susan Metcalfe Ltd registered for anti-money-laundering supervision?: According to our copy of the HMRC anti-money-laundering supervised-business register, Susan Metcalfe Ltd is registered under reference XYML00000211272. HMRC publishes this register on GOV.UK; always confirm current status against the live register before relying on it.
Does Susan Metcalfe Ltd belong to a redress scheme?: Yes — our records show Susan Metcalfe Ltd is a member of The Property Ombudsman (TPO). A redress scheme gives you a free, independent way to escalate a complaint. By law, UK lettings and estate agents must belong to a government-approved redress scheme.
Where do these facts come from?: Every fact on this page is drawn from an official public register — the HMRC anti-money-laundering supervised-business register, the property redress schemes (TPO and PRS), Propertymark, Safeagent, the Guild of Property Professionals, Companies House and the ICO. AgentGuard does not add any opinion, score or rating of its own about a named agency.

Is this your agency?

Claim Susan Metcalfe Ltd's page free. Keep your registration details current, show clients your AML supervision, redress-scheme cover and client-money protection in one place, and add the AgentGuard Trust badge to your own website.

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